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For customer support & telephone orders call our team - Monday to Friday 9am - 5pm
0330 0536100
Local call rates apply

About Us

Animed Direct is a UK based online veterinary dispensary and is part of a large and established group of veterinary practices.

 

Animed Direct aims to cut the cost of pet care by offering the same products you currently buy from your vet but at significantly lower prices. We deliver prescription and non-prescription medicines, premium pet foods and an ever increasing range of pet care products directly to your door saving you time as well as money.

 

We take customer service and your online security very seriously. Being vets ourselves we believe in operating in a professional manner that ensures the safety and well being of your pets.

 

Animed Direct dispatches only genuine UK licensed veterinary medicines sourced from the same suppliers as your vets, and all dispensing is under the control of our qualified vets, registered with the Royal College of Veterinary Surgeons.

 

Animed Direct Limited registered premises are based at Diss in Norfolk and supervised by a Registered Qualified Person - Veterinary Surgeon -Shona Scott MRCVS – 6070403 (Can be verified by clicking here and entering the registration number) and Superintendent Pharmacist - Ajay Sharma - GPhC registration number 2053928 (Can be verified by clicking here and entering the registration number)

 

Animed Direct is a site operated by Animed Direct ("We"). We are registered in England and Wales under company number 07007357 and have our registered office at CVS House, Owen Road, Diss, Norfolk, IP22 4ER. Our main trading address is Animed Direct, CVS House, Owen Road, Diss, Norfolk, IP22 4ER. Our VAT number is 737 1452 35. Animed Direct Limited is a wholly owned subsidiary of CVS (UK) Limited.

 

Animed Direct registration numbers with the RCVS and VMD are as follows:

RCVS (Royal College Veterinary Surgeons) Registration Number: 7028261 - Please verify this by either emailing or calling the RCVS on registration@rcvs.org.uk or 0207 2020 707

VMD (Veterinary Medicines Directorate) Registration Number: 2029876 - please verify by emailing postmaster@vmd.defra.gsi.gov.uk or calling the VMD on 01932 336911.

Animed Direct registration numbers with the GPhC are as follows:
Animed Direct is a registered pharmacy. General Pharmaceutical Council (GPhC). registration no 9010577. To verify this please click here
.

 


What is this?


Medicines & Healthcare products Regulatory Agency

Contact: MHRA 151 Buckingham Palace Road, London SW1W 9SZ
Email info@mhra.gsi.gov.uk
Telephone 020 3080 6000
Fax 020 3118 9803
Website: http://medicine-seller-register.mhra.gov.uk

 


Animed Direct employs veterinary surgeons, pharmacists, veterinary nurses and suitably qualified persons as below.

 

Veterinary Surgeon and RQP:

Shona Scott MRCVS – 6070403

To verify the above registration details, please go to https://findavet.rcvs.org.uk/check-the-registers/and enter the name or number of the person you wish to verify. Alternatively, please call the VMD on 01932 336911 quoting the members’ name or number you wish to check.

 

Superintendent Pharmacist:

Ajay Sharma - GPhC 2053928

To verify the above registration details, please go to the General Pharmaceutical Council (GPhC) website http://www.pharmacyregulation.org/and enter the name or number of the person you wish to verify.

 

Suitably Qualified Persons (SQPs)

Sarah Olen VN and SQP - QC51053

Jessica Chapman SQP - QC33667

Svitlana Kobyletska SQP - QC33410

Megan Williams SQP - QJ40166

Cheryl Bagge SQP - QC34963

Jasmin Williams SQP - QC34964


To verify the above registration details, please go to http://www.vmd.defra.gov.uk/registers/sqpregister.aspx and enter the name or number of the person you wish to verify.

 

Complaints

If you have any comments, or wish to make a complaint about any aspect of Animed Direct, please email support@animeddirect.co.uk or call 0330 0536100 (calls charged at local call rate). 

If you are a consumer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. Details of this service can be found at www.ec.europa.eu/odr

If the comment or complaint is in relation to veterinary medicines and the response you receive from Animed Direct does not satisfy you, you may wish to contact the VMD (Veterinary Medicines Directorate). Details on how to make a complaint to the VMD can be found at https://www.gov.uk/government/organisations/veterinary-medicines-directorate/about/complaints-procedure

 

Adverse reactions to medications

In the event of an adverse reaction to a medicine, this should be reported to the VMD by following https://www.vmd.defra.gov.uk/adversereactionreporting/

 

Further information on Veterinary Medicinal Products

To find details on all veterinary medicinal products currently authorised in the UK please follow the link to the VMDs Product Information Database at http://www.vmd.defra.gov.uk/ProductInformationDatabase



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