- Small Animals
- Prescriptions A-Z
We hope you find all the information you need within our site, but should you need to contact us please use the details below.
12b Progress Way
Mid Suffolk Business Park
Customer Services: 0330 0536100 (calls charged at local call rate).
Customer services available between 9:00 - 5:00 Monday to Friday (Bank holiday opening times may differ):
Email your Prescriptions to:
Fax Number: 01379 770107
If you have any comments, or wish to make a complaint about any part of Animed Direct, please email firstname.lastname@example.org or call 0330 0536100.
If for any reason the response does not satisfy you, and your complaint relates to vetinary medicines, you may wish to contact the VMD (Veterinary Medicines Directorate). Details on how to make a complaint to the VMD can be found at http://www.vmd.defra.gov.uk/business/contact.aspx
If you are a consumer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. Details of this service can be found at www.ec.europa.eu/odr
You can also submit any questions using the form below: