Exemplary Customer ServiceCaninsulin 40 IU/ml Suspension for Injection for Dogs and Cats
The preservative used in Caninsulin has changed. This does not affect the dose required or the administration of the product but does affect the storage, smell and appearance.
Caninsulin should be stored upright in the fridge before first use but once a vial has been broached, it can be stored at room temperature (25°C or lower) and the in-use shelf-life is now 42 days (instead of 28 days)
Caninsulin now has a more “medical” smell due to the new preservative (metacresol) which is used in human insulin products.
The medication may appear slightly more “milky” and the colour of the cap on the vial has changed from lilac/purple to blue
Caninsulin 40 IU/ml Suspension for Injection
A POM-V medication used in the treatment of diabetes mellitus in dogs and cats. Available in 2.5ml and 10ml vials.
In pet patients with diabetes mellitus, Caninsulin, which is given by subcutaneous injection, helps to lower the blood glucose levels back towards the normal range and control the signs of diabetes mellitus.
Diabetes mellitus is diagnosed by your veterinary surgeon. Owners should work with the diagnosing veterinary surgeon to ensure that they are comfortable with the safe dosing and administration of Caninsulin to their pets, and that they know to monitor and react accordingly to signs of hypoglycaemia. Read all product instructions carefully and use as directed by your vet. Treatment of diabetes mellitus requires regular veterinary monitoring and supervision to establish and maintain the correct dose of Caninsulin for your pet.
Check product data for full information, contraindications and warnings.
Caninsulin syringes are recommended for use with Caninsulin Suspension for Injection as they are correctly calibrated for Caninsulin dosage. Other syringes may not be appropriately calibrated and could lead to dosage inaccuracies.
This is a temperature controlled product and is dispatched by courier. Please ensure someone is at the delivery address to sign for the delivery. Please note this product can only be dispatched Monday to Thursday.
This product is dispatched in a chill pack to keep it at the correct temperature and should be refrigerated after delivery.
This product should be stored between +2°C and +8°C at all time points, including during the 28 day in-use shelf-life.
Shelf life after first opening of the immediate packaging: 28 days.
We do not ship Caninsulin to Europe, Highlands and Islands or Ireland.
Read all product instructions carefully and use as directed by your vet
Caninsulin (vial) is administered by subcutaneous injection using a specific 40 IU per ml syringe.
ADVICE ON CORRECT ADMINISTRATION Vial: a 40IU/ml insulin syringe should be used.
The operator should be careful to avoid accidental self-injection and should seek medical advice immediately if this occurs.
Owners should be aware of the risk and signs of hypoglycaemia in pets, and should have powdered glucose available if needed.
Check product data for full information, contraindications and warnings.
1) Obtain a valid prescription from your vet
2) Upload your prescription when you place your order or post, fax or email it to us In some cases, such as for controlled drugs (e.g. Epiphen) we require the original prescription to be posted to us.
See further details on Obtaining a prescription and Repeat prescriptions in our Prescription Regulations document
Caninsulin 40 IU/ml Suspension for Injection. A Prescription Only Medication (POM-V) used in the treatment of diabetes mellitus in dogs and cats. Available in 2.5ml and 10ml vials.